Telephone Answering Services
24/7 Live
It is our business to answer your calls quickly, professionally and courteously, and to accurately record your messages 24 hours a day, 365 days a year.
Our answering service gives your company the convenience of a receptionist without the additional cost of an office, telephone system or full-time employee, plus the added benefit of after-hours availability.
Using state of the art technology, we can customize your account to display and record the pertinent information.
We become an extension of your business, saving you time and money and allowing you to concentrate on providing your product or service and improving your bottom line.
Explore the "Packages & Pricing" links on the left of this page to see pricing on our featured value answering service packages. Or contact us to help select or customize a service package specifically for your business.
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Message Delivery Options
- E-mail Message Delivery
Receive your messages via the Internet, sent to your e-mail address as received or at predetermined times.
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Fax Message Delivery
Receive your messages automatically as often as you like, sent directly to your fax machine. The delivery schedule can be on receipt, on demand or at predetermined times.
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Alphanumeric Message Delivery
Messages can be sent either on receipt or at predetermined times to your alphanumeric pager, cellular telephone, PDA or other wireless devices.
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Live Operator
Our live operators are available 24/7 to take and deliver your messages and dispatch calls on a timely basis to service technicians and support staff as you direct.
- Voice Mail Message Delivery
Calls taken by an operator are recorded into a voice mail box which can notify you that messages are waiting, or you can call any time to pick up your messages. Voice messages can be sent to an e-mail address and played over the speakers of your computer.
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Voice Mail Service:
Whether you need one voice mail box or a sophisticated, multiple box arrangement, our voice mail equipment provides a reliable and flexible means to satisfy your requirements. Callers can call your voice mail and leave a recorded message or press "0" and talk to a live operator 24/7. Time dependent greetings can be programmed to change based on the time of day and day of the week. Our enhanced system can send notice to a pager or cellular telephone that you have messages waiting, or you can call any time to listen to your messages.
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Rent-A Phone Number:
Customers can use a private, dedicated telephone number provided by Answer America as their own number and avoid the cost of a separate telephone line.
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Mail Receipt/Fax Receipt and Forwarding:
Use one of our prime office addresses to receive mail or fax transmissions which we can forward to another address. This service may be used by individuals or businesses which need to have or maintain a physical presence in a location.
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Wake-Up Service:
Have trouble waking up or getting to work on time? Answer America's reliable and pleasant telephone service agents will call you at a designated time to help you get where you need to be on time.
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Virtual Office Service:
Establish a business presence by setting up your virtual office in our office. Choose from telephone answering service, voice mail, mail receipt and forwarding and other business services. Contact us to customize a virtual office solution for your business and check our our Virtual Receptionist Service package.
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Alpha Pager Dispatch:
Our alpha pager dispatch service allows you to have the complete message displayed on your alphanumeric pager seconds after it is received by our telephone service representatives. Eliminate the time, hassle and expense of making a call to pick up your messages.
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Space Rental:
If you have computer equipment that needs to be located in one or more of our areas and must be maintained in a controlled environment where there is 24/7 human oversight in the event of an emergency, we can provide appropriate space to meet your needs.
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