Activate your service in minutes,
without ever speaking to a Sales Representative.
No monthly base rate, minimum usage, or set-up fees.
You only pay for for calls answered.
*One (1) credit equals one (1) call
Have a question? Ask our sales specialist directly at 800-313-2307!
Earn FREE call credits when friends/family sign up for AnswerAmerica’s prepaid call services using your personalized referral link.
Easy as 1, 2, 3, 4…
As a subscriber and registered user of our Services, you are eligible to receive call credits for any referrals to Services that result in the referred individual or entity becoming a registered subscriber to our Services. You will receive a unique link to copy into your emails or articles you publish, on your website, and/or through your social media channels to provide referrals to other potential users. If a user registers and subscribes to Services using your unique link, you will receive a credit equal to 5% of the payments made by that referred user. You must be an active, paying subscriber, registered to use our Services to receive call credits for referrals. There is no limit on the amount of credits you may receive. This referral program is subject to change without advance notice.
Explore some of our most common questions and see if we haven’t already answered your inquiry.
Q: Why AnswerAmerica?
A: AnswerAmerica is a reliable and cost effective telephone answering service provider. Our prepaid answering service allows you to pay for call center services on a per- call basis. Each time we take a message, your account is debited. You’ll have access to messages and call-data on an ongoing basis in your online customer portal. There are no set-up, start up fees or monthly fees. What you see is what you get!
Q: How will I get my messages
A:We send your message details via SMS, email, online portal, or all three.
Q: What about my existing number? I want to keep it.
A: Our service won’t interfere with your existing number. You’ll be issued a toll-free number at sign up that you may use as your business line. Or, you may forward your toll free number to your existing phone line.
Q: What if my customers call after normal business hours?
A: We’re available to take messages and talk to your callers 24/7/365, even on holidays.
Q: How quickly can I get set up?
A: You can set up your service in as little as 15 minutes.
Q: What happens if I need support?
A: When you’re a client, you’ll have the option to contact us via the online portal at any time for support. You can log in to the portal.
Q: How will the agent know what to do with my calls?
A: When a call comes in, a screen pops up on the agent’s computer with your answer phrase. Our experienced agent will then take your callers name, telephone number & message. Your message will be delivered to you either SMS, email and or thru your secure online portal.
Q: What is the set up cost?
A: There are no set up costs or hidden fees. There are no monthly fees, either.
Q: Are there any unique benefits or perks?
A: Customers love our referral program, which gives you free call credits for each referral you provide who becomes an AnswerAmerica client. To learn more about our referral program, click here.
Q: I might need more complex call center services. How can I upgrade my AnswerAmerica Pre-Paidaccount?
A: Please call our premium services upgrade hotline at 800-313-2307. Our sales team will be happy to assist you in creating a customized Answering Service plan tailored to your needs.
For existing clients with questions about their account, please log in to your client portal and send us a support ticket.
Or you may email us at admin@answeramerica.com.
For sales assistance, please call 800-313-2307.
AnswerAmerica is a simple, reliable and affordable Pre-Paid Answering Service. As a member of the AnswerNet family, AnswerAmerica benefits from the expertise of one of the world’s longest established, premier Answering Services.