Frequently Asked Questions
We’ve compiled answers to the most common questions about using AnswerAmerica.com. Whether you’re new to our service or just need a quick clarification, this section is here to help. Explore the FAQs below to find the information you need, and get the most out of our Pay As You Go Telephone Answering Service.
AnswerAmerica is a reliable and cost effective telephone answering service provider. Our pay-per-call answering service allows you to pay for call center services on a per-call basis. Each time we take a message, your account is debited. There are no set-up, start up fees or monthly fees. What you see is what you get!
We send your message details via SMS, email, online portal, or all three.
You can set up your service in as little as 15 minutes.
We’re available to take messages and talk to your callers 24/7/365, even on holidays.
When a call is received, our agent’s computer displays the designated answer phrase. After this prompt, we’ll record the caller’s name, number, and message. You’ll then receive the message via SMS, email, or through your secure online portal.
There are no setup costs, hidden charges, or monthly fees.
Our service won’t interfere with your existing number. You’ll be issued a toll-free number at sign up that you may use as your business line. Or, you may forward your toll free number to your existing phone line.
When you’re a client, you’ll have the option to contact us via the online portal at any time for support. You can log in to the portal.
Customers love our referral program, which gives you free call credits for each referral you provide who becomes an AnswerAmerica client. To learn more about our referral program, click here.
Please call our premium services upgrade hotline at 800-313-2307. Our sales team will be happy to assist you in creating a customized Answering Service plan tailored to your needs.
Nous sommes les Ingénues aux bandeaux plats, à l’oeil bleu, qui vivons, presque inconnues, dans les romans qu’on lit peu.